Here at Dr Ma’s Laboratories (DML), we take pride in the dedication paid to Quality Control & Quality Assurance. All our staff are involved in making sure that any product made is manufactured to the very highest quality. We have stringent Standard Operating Procedures in place and GMP training for all staff to provide excellent service to our clients.
We are a GMP certified company, with Halal and Organic certifications as well as our CFIA Licence for foods. All vendors are vetted and screened for quality, there is a team of scientists that can test, in-house, incoming raw materials to determine if any are adulterated to ensure safety and potency of materials used in manufacturing. All incoming raw materials are sampled, tested, and kept in a quarantine zone until released by qualified QC staff. Samples of raw materials can be sent to third party laboratories to be tested for contamination by microbes, identification, potency and even for the presence of toxic chemicals. Stringent raw material control procedures are necessary for effective traceability and manufacturing to the highest specification. All of which is essential for guaranteeing product quality.
DML QC/QA staff oversee each stage of the manufacturing process, they take in-house samples of in-process products for testing to ensure compliance with specification. QC/QA work separately from management to ensure that quality and safety are our highest priority. Only when all tests are completed do QC/QA staff release for packaging or if bulk product, for shipment to the client. Even for Bottling/Labelling service requests, QC/QA team members take samples, and have oversight through the whole process. Again, finished products are only released by DML QC/QA staff when all tests are completed, and the product fully meets its specification.